Questions, answered directly

Kenzed Tech Lab is an AI and software engineering company that builds agentic AI systems, machine learning software, voice AI, and enterprise web and mobile applications. The team designs, builds and runs the systems in production rather than handing over a prototype.

The engineering centre is in Rajbandh, Durgapur, West Bengal (713212), with a liaison office in Kolkata at Action Area 1, Tower 10, Sankalpa Newton (700156). Kenzed Tech Lab works with clients across India and internationally.

Kenzed Tech Lab is a 25-member team of AI/ML engineers, designers, testers and creators. Engagements are staffed from that team rather than subcontracted out.

There is no published price list, because scope, integrations, data volume and hosting move the number too far for a printed tier to mean anything. Kenzed Tech Lab scopes each engagement and quotes against it after an initial conversation.

Send the workflow or problem that is costing the most time to [email protected], or call +91 76990 01138. The first step is a scoping conversation, not a proposal document.

No. Alongside agentic AI, machine learning and voice AI, Kenzed Tech Lab builds conventional web applications, mobile apps, enterprise software and internal automation tools. Not every problem needs a model, and the engagement starts by establishing whether this one does.

Eight: custom AI agents and agentic AI, machine learning and data science, LLM fine-tuning and LLMOps, voice AI and conversational assistants, web and application development, adaptive UI/UX design, enterprise-grade software engineering, and utility software and automation.

A chatbot answers questions. An agent reasons, plans, calls tools and completes a task end to end. Kenzed Tech Lab builds agentic systems with memory, guardrails, human-in-the-loop approval and observability, which is what separates something that acts from something that only replies.

Yes. Engagements include extending and integrating with systems already in production, and the architecture stage explicitly covers where new work runs relative to what already exists.

OpenAI, Anthropic Claude, Google Gemini, Llama, Mistral and Qwen, plus privately hosted and self-hosted models. Model choice is an architecture decision made per project, and self-hosting on in-house compute is available where data cannot leave the organisation.

Yes. Kenzed Tech Lab runs 24×7 operations and in-house AI compute, and targets 99.98% uptime on the production systems it operates.

Eleven layers covering languages, AI/ML, LLM and agent frameworks, vector and data stores, backend, frontend and 3D, mobile, databases, cloud and DevOps, MLOps, and security. Python, TypeScript, Next.js, PostgreSQL, LangChain, LangGraph, Docker and Kubernetes are among the tools in regular use.

Pinecone, Weaviate, Milvus, pgvector and FAISS, with hybrid and semantic search. The choice depends on data volume, latency targets and whether the index has to stay inside the client's own infrastructure.

Yes. RAG grounded in a private knowledge base is a standard part of the agent work, alongside tool use, function calling and Model Context Protocol (MCP) integrations.

Yes. Kenzed Tech Lab operates in-house AI compute and builds on privately hosted and self-hosted models, which is the route taken when data cannot be sent to a third-party API.

Yes. Kenzed Tech Lab operates in-house AI compute at its Durgapur facility, which is what makes on-premise model hosting and private fine-tuning possible rather than theoretical.

99.98% on the production systems it operates, with 24×7 operations coverage.

Yes. Deployment target is an architecture decision taken per project, and Kenzed Tech Lab works across AWS, Azure and Google Cloud as well as its own infrastructure.

Security is one of the eleven stack layers, covering OAuth and SSO, role-based access control, encryption, OWASP practices and secrets management. Agent systems additionally use bounded permissions, decision logging and sandboxing.

Kenzed Tech Lab has delivered systems end to end across more than eight industries. Education and healthcare training are the deepest, with live platforms running for nursing and hospitality management institutions.

Yes. Kenzed LMS, Kenzed ERP and two college websites with speech-activated assistants are live in production for institutions today, and the ERP is multi-tenant across campuses in a group.

Yes. The engagement opens by following the real process end to end and marking where it breaks, which is deliberately domain-agnostic — the sector knowledge comes from the client and the systems engineering comes from Kenzed.

It moves through scoping the real problem, architecting the system and deciding where it runs, building in shippable increments each sprint, and evaluating against a baseline before anyone depends on it.

It depends on scope, and Kenzed Tech Lab scopes before quoting rather than the other way round. The first stage produces a throwaway prototype on the client's own data, which is what makes the timeline for the real build a estimate rather than a guess.

By baselining one number the business already trusts before the build starts, then measuring against it. Evaluation harnesses, tracing and observability are built into agent systems rather than added afterwards.

Yes. The build stage ships working software every sprint, and a throwaway prototype on real data comes before that during scoping.

Six live systems: Kenzed LMS, Kenzed ERP, Kenzed CRM, CareerKing, and the websites for Annapurna Nursing Institute and the School of Hospitality & Management. Every one is reachable in production, and the product page shows real screenshots rather than mockups.

Yes. Kenzed LMS, Kenzed ERP and Kenzed CRM are platforms Kenzed Tech Lab licenses to institutions and businesses. Pricing is scoped per institution because seats, campuses, integrations and hosting all move the number.

A multi-tenant SaaS ERP for institution groups covering admissions, fees, attendance, examinations, academics and compliance. Each campus keeps its own rules while management sees the whole group in real time, and an AI assistant answers questions against live data.

Yes. Both anidgp.in and shmedu.in ship a speech-activated assistant that answers questions about eligibility, fees and admissions out loud, built with the Web Speech API.

Every product on the Kenzed Tech Lab product page has an Enquire now button that opens a short lead form. Alternatively, email [email protected] or call +91 76990 01138.

Yes. Trainees join a delivery team and work on systems that go to real users, rather than building throwaway practice projects.

Yes. The programme places trainees inside live delivery work, which is the difference between the certificate meaning something and it meaning attendance.

Apply through the form on the Live Projects page, or email [email protected]. Seats are confirmed after a short screening call.

Kenzed Tech Lab was founded on the conviction that world-class AI and software engineering should not be confined to a handful of metros. The company built a premium technology practice in Durgapur — its own facility, compute and people — with a corporate presence in Kolkata.

To engineer intelligent, reliable and ethical software that helps organizations do their best work, making advanced AI practical, accessible and production-ready.

It is a deliberate bet that premium, enterprise-grade technology can be built from Durgapur for the world. The company invested in its own facility, compute and people there, and keeps a Kolkata office to stay close to clients and talent.

A 25-member team of AI/ML engineers, designers, testers and creators. Engagements are delivered by that team directly.

Roles and openings are handled through [email protected]. Kenzed Tech Lab also runs a live-projects training programme that places people inside real delivery work.

Email [email protected] or call +91 76990 01138. The contact form on kenzed.in reaches the same inbox, and WhatsApp is available on the same number.

Within one business day.

Kenzed Tech Lab replies to the enquiry, scopes the work with you, and sends a proposal. Enquiry details are used for that purpose and are covered by the privacy policy on kenzed.in.

Yes. The team is based in West Bengal and delivers to clients across India and internationally.